How-To

How to Reset Your Galaxy S8, iPhone 7 or LG G6

There will come a time when you are forced to reset your smartphone. You might need a reset while troubleshooting an error, such as a white screen of death. Or you might need to restore data from a cloud backup. You might need to erase your personal details before you sell your phone or give it to another user. For these reasons and others, it’s important to know how to do it right. Here are the reset steps for the most common phones.

Types of Resets

There are a couple major ways to reset your phone. A soft reset simply restarts your phone, turning it off and on, similar to rebooting a computer. You can also do a basic reset that restores your phone to its default state without deleting your data. A hard reset, also known as a factory reset, deletes your data and restores your phone to its default state. Make sure you know what type of reset you want to do before resetting your phone. If you plan to do a hard reset, you may want to back up your data first. If you have data encrypted on an SD card, you should temporarily decrypt it if you want to be able to read it after your reset.

Samsung Galaxy S8

If you have a recent Samsung smartphone such as a Galaxy S8, there’s a simple way to do a soft reset:

  1. Hold the Power and Volume buttons for 10 to 20 seconds until the screen goes blank
  2. Press Power button only to restart your device

No data will be wiped by using this method, though any apps you were running will close.

If you want to do a factory reset and wipe out your data, there are several methods you can use. Be sure to remove your Google Account before doing a factory reset. If you can access your phone normally, you can use this method:

  1. Go into Settings
  2. Tap Backup and reset
  3. Tap Factory data reset
  4. Tap Reset device
  5. Tap Delete all

If you’ve forgotten your passcode or you’re logged out of your phone, you can use this method:

  1. Turn the phone off
  2. Hold the Volume, Bixby and Power buttons at the same time until you see the Samsung logo. Wait 30 seconds for the Android Recovery Menu to come up
  3. Press Volume down four times until the wipe data/factory reset option is highlighted. Press Power to select this option
  4. Press Volume down seven times to highlight “Yes — delete all user data” and press Power to select this option
  5. Wait a minute or so until the reset is finished, then press Power to reboot

You can also wipe your data remotely through your Google Account by using Android Device Manager, through your Samsung account by using Samsung’s Find My Mobile website or from a computer by downloading Samsung’s Smart Switch software.

Apple iPhone 7

To restart an iPhone 7 or other iPhone model without wiping any data:

  1. Hold down the sleep/wake button until the power-off slider appears
  2. Let go of the sleep/wake button and move the power-off slider from left to right
  3. Hold down the sleep/wake button until the Apple logo appears, then let go while the phone reboots

To do a basic reset without deleting your data:

  1. Hold the sleep/wake button and the Home button at the same time, and keep holding them after the power-off slider appears until the screen goes black
  2. Wait until the Apple logo appears, then let go while phone restarts

To factory reset your iPhone, the easiest method is to use iCloud while you’re connected with Wi-Fi:

  1. Go to Settings –> iCloud to select what you want to back up, scroll down to the Backup button with the green icon, click it, turn on iCloud Backup with the toggle switch, select Back up now and wait for your backup to finish
  2. Go to Settings –> General and tap Reset
  3. Tap the blue Erase All Content and Settings option, then the red Erase iPhone option

When the reset process is complete, starting up your phone should display iOS Setup Assistant. After this, you’ll need to log in to set up your iPhone again if you want to use it.

LG G6

To restart an Android device such as an LG G6 without wiping any data:

  1. Hold the Power and Volume buttons until the phone vibrates and reboots
  2. Let go while the phone reboots
  3. Enter your passcode (if enabled) to boot

To reset without deleting your data:

  1. Go to Settings and select Backup and reset
  2. Select Reset settings

To do a factory reset and wipe your data:

  1. Go to Security and select Encrypt phone if your phone is not already encrypted, and follow on-screen instructions
  2. Go to settings and select Backup and reset
  3. Select Factory data reset
  4. Select Reset phone
  5. Enter your security credentials
  6. Select Erase everything

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Andy Robert

Andy Robert provides helpful information and assets for those looking for high quality tech services. Their mission is to provide the authentic and determined information so you can make an informed decision on cloud.

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